Privacy Policies at TheSacredValley.com

Entity responsible for collecting data

The entity responsible for processing the data when making reservations at TheSacredValley.com is:

Machupicchu Terra SRL located at Recoleta Angosta Street 208 – Cusco – Peru.

If the information is not clear or you need clarification on any topic, you can write to us at info@machupicchuterra.com. Below, we will show the details of the information collection that reaches our virtual platform when browsing and registering a reservation.

Data protection

The data recorded when browsing TheSacredValley.com is registered in our system. In this sense, in order to protect our users and also generate transparent information, this document shows the data that is recorded in our systems when browsing. We will see all this below.

Automatic data collection

TheSacredValley.com, being a free access virtual platform, allows navigation by users or clients from different parts of the world. As we are located as a web page, it is possible that navigation is done from different devices. This act will send information to our data immediately and automatically. The automatic function of this process is that they are technical and programming requirements. The data recorded automatically are:

• The navigation you perform on TheSacredValley.com, i.e. the URL of the page.
• Likewise, the date and time of entry will be recorded.

The recorded data helps us in the following tasks:

• Data regulation, to offer a much faster service. That is, access to the website is distributed and adapted on several devices to avoid loading delays.
• The data collected allows us to protect our own security and navigation systems. This is done in order to avoid direct, simultaneous or regulated attacks.
• For the virtual platform, systems and other technical conditions to function properly.
• The data collected also serves as security and generates a legal basis for cases of fraud and criminal offences.
• In the case of the IP address of clients and free users who browse TheSacredValley.com, it is only stored for 14 months.
• The IP address only shows us that the navigation was carried out under optimal conditions. That is to say, our virtual platform is not being violated.

Data recorded at the time of booking a reservation

The data required to register a reservation per person are:

• Last names and first names.
• Email.
• Phone number and WhatsApp.
• Passport number.
• Identity Document Number.
• Age.

On the other hand, TheSacredValley.com does not require an account or prior registration when using or booking a reservation. The entire navigation, booking and other processes are completely free and open to access.

About customer service

Our services are only displayed through the virtual platform thesacredvalley.com. To establish proper communication with users and clients interested in trips to the Sacred Valley of the Incas, through our agency. We can communicate through registration, email and WhatsApp.

• About the host or hosting of our website

• Our website, like all others, is located within storage services. In this case, TheSacredValley.com registers its data on Amazon Web Services (AWS).
• We trust this service for its sophisticated system because, as we mentioned above, it allows us to know the statistical data and analysis provided by AWS itself.
• Likewise, AWS has its own regulations which are governed by privacy laws.
• On the other hand, TheSacredValley.com uses resources from other means of communication such as WhatsApp (for immediate responses and queries), email and our digital platform or website. While to confirm a reservation we will do so from the Gmail platform.

About the use of Cookies

Our services also use some cookies so that the functions performed by users are recorded and we can know specific information about users. Cookies will only work as small additives that help you navigate our website more easily. Cookies also function as a source of protection for our resources.